Build Deeper Donor Relationships

Donor stewardship services that promote donor loyalty, value and brand credibility

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Did you know that for every gift, a donor should be thanked seven times? With today’s disjointed donor stewardship services, that can be hard to accomplish. Between the limited services provided by most agencies and the resource challenges faced by nonprofits, donor stewardship has become an idea that’s great in theory but difficult to execute.

RKD Group has created simple to use, turn-key donor stewardship services and tools that have the power to take your fundraising to the next level. Through personalized thank you videos, emails, text messages and phone calls, we give you the modern tools needed to build and curate deep relationships with omnichannel donors throughout their lifecycle.

From discovery to consultation, RKD Group provides a full-service solution that serves as an integral piece to donor communication plans.

We start with a deep dive into your program

We know that success looks different for every organization. That’s why our team will work with you to determine key audiences, define channel experience and align KPI’s and objectives to help you meet your goals. This process includes:

  • Stewardship Questionnaire
  • Review current collaterals and materials
  • Training session (align purpose and goals/training/KPI’s)
  • Discovery session

You will receive:

  • Defined key audiences: new donors, current donors, sustainers, lapsing, giving levels
  • Defined channel experience: Print and Digital elements
  • Defined trigger based and mass market program elements (events, project reporting, calls, cards, donation based, calendar based e.g. year-end update, receipting)
  • Defined Roles and Responsibilities
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A unique, detailed plan for your future

Once our objectives are clearly defined, we will work with you to map out a plan that includes campaign tactics, tools for execution and strategic insights.

RKD will provide you with:

  • A Priority Checklist
  • Creative Audit and Toolkit
  • Monthly Consultation and accountability check-ins
  • Dynamic Tool Management
  • Stewardship Insights Suite Refreshes
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Consultation and services for continued success

Our work doesn’t stop once the plan is off the ground. RKD Group is here to help ensure success. We have a variety of options and services that will help you reach your goals. Our team understands that every organization is unique, and requires a unique set of needs.

We offer multiple services to help you maintain the success of your program: 

  • Monthly consultation and accountability plans
  • Multichannel creative options: Direct mail, Email, Technology tools and services
  • Monthly reporting 
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Enabled by our strategic partnerships

With ThankView, we have the power to create personalized videos that raise awareness, promote events, update supporters and thank donors.

Through our partnership with ViewSPARK, donors will receive timely video updates through email and text messages.

RKD Connect makes thank you calls easy by fostering timely, heartfelt and personal connection with your donors.

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More Than 40 Years Inspiring Donors

With RKD, you get a powerful partner poised to help you achieve breakthroughs never thought possible.

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Dedicated
Team of Experts

We work tirelessly to help you build deeper relationships with your donors and grow net revenue for expanding your missions.

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Devoted to
Your Success

Our work is a calling, not an occupation. We work with you, hand-in-hand, to achieve breakthroughs that increase your donor reach and spark meaningful engagement.

Unlock Your Breakthrough

We've helped hundreds of nonprofits raise funds to fulfill their missions and make a lasting impact on our world. If you're ready to spark meaningful constituent engagement and fuel an omnichannel fundraising program, we're ready too! 

Complete the form below and we'll get the conversation started.